We thank you for availing our Demat services all these years.
Most demat account holders demand trading services, which we are unable to provide, as we do not have a trading license.
This has caused a steady decline in the number of DEMAT accounts, thus rendering the services unviable. We therefore decided to close the demat services.
Accordingly, closure notices had been sent to all our demat account holders vide our letter reference no. CAO/DMT/JD/0229 dated 11.10.2021 advising the Demat account holders to close the Demat accounts or to transfer the shares to a DP of their choice.
Post all compliances and in consultation with NSDL, we have handed over our Demat Operations Business to Stock Holding Corporation of India Limited (SHCIL) as on 30.09.2022
The Notices for transfer of our DP Business to SHCIL have been sent to Clients on 30.06.2022.
The Contact details of SHCIL:
Stock Holding Corporation of India Ltd:
104, Shyam Kamal, A Wing, 1st Floor,
OPP. Vile Parle Station, Vile Parle (East),
Mumbai - 400 057
Tel Nos: 61774209 / 61774210 / 61774211
Email ID: vileparle@stockholding.com
All our other services will continue uninterrupted.
For any query please email to demat@citizencreditbank.com
For complaints regarding demat write to complaints@citizencreditbank.com
Further escalate if required to relations@nsdl.co.in
If not satisfied with the above replies escalate to https://www.scores.gov.in
Filing complaints on SCORES- Easy & Quick
a. Register on SCORES portal
b. Mandatory details for filling complaints on SCORES
i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
i. Effective Communication
ii. Speedy redressal of the grievances
<
180 123 0209
ccbl@citizencreditbank.com